华美达酒店质量保证计划- Ex.C.E.E.D. !
Service Elements
服務元素 - 酒店所有服務部門
In ALL of the hotel’s service departments Cleanliness Elements
潔凈元素 - 酒店所有范圍
In ALL areas of the hotel Physical Condition
服產品質量元素 - 酒店所有范圍
In ALL areas of the hotel Standards Compliance &Brand Integrity
整體水平與品牌的乎合 - 酒店所有運作部門
In ALL departments of the hotel operation Graphic Standard
圖樣及印刷標準

下图为服务元素与硬件资产的相关标准评估例图
Service: (服務)


Cleanliness and Condition 整洁及狀況

品牌核心特點 / 需求的文件
The Core Brand Features / Required Documentation

- A commitment to quality is theprimary contributor to sustaining:
對質量的承諾可得到以下的效益:
- brand loyalty
強大的品牌
- market share
市場佔有率
- profitability
經濟效
… and to protecting our brand'spromise to our guest's
及保証顧客對品牌的支持和信任